"when errors occur"?Either people are using words differently than I'm used to, or this is wrong. Audits should be part of the process, ensuring that errors are minimized. Any operations person can tell you this.I work in technical operations (my company is a consultancy building software for other companies), which I know is very different than this sort of thing. But still, "audit on error", in my experience, is equivalent to mandating a sloppy shop. You don't even need to drink the six-sigma koolaid to get that far.
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